Privacy Policy

TCX s.r.l. (hereinafter ”TCX”) and FiloBlu S.p.A. (hereinafter ”FiloBlu”) sees to the protection of your personal data and respect for your privacy.

This is how we do it:

Our duty and your privacy:

This information relates to you if you have filled in one of our forms or if you are visiting our website.


- About us

- Our responsibility

- Your commitment

- When and how we collect your personal data

- The types of data we collect

- Why we collect your data

- What we mean by legal basis

- How we process your data

- Your choices and rights

- Where your data is stored

- How long we keep your data

- Third parties that can process your data

About us:

The data controller in relation to the processing of your data is TCX s.r.l. having its registered office in Via G. Ferraris, 56 31044 Montebelluna (TV) VAT no. IT04594590269 in the person of the legal representative pro-tempore and the processing officer pursuant to the provisions of Art.28 of EU Regulation 2016/679/GDPR is FiloBlu spa, having its registered office in Santa Maria di Sala (VE), via Caltana 116 /c VAT no. 04274870288 in the person of the legal representative pro-tempore.

Our responsibility:

We would like to inform you that your data will be legitimately processed according to our decisions on the actual processing methods and aims.

Your commitment:

All we ask is that you read this information notice carefully so that you are fully informed on the methods we use for processing your personal data.

When and how we collect your personal data:

As soon as you interact with we start to collect data. Its collection can take place either through your specific communication or with automatic methods during use of the website.

The collection takes place as follows:



Your identification data (name, surname, address and email address)


Your identification data for Job opportunities


Browsing on the website


Use of



Customer service


Marketing communications (newsletters, etc.)


(only following your specific consent)

Also insert the purposes connected to on-line sales

The types of data we collect:

Contact details

Your name and surname, email address

Identification data

Your IP address, login information, browser type and version, time zone, type of plug-ins, geolocalization information on the place where you may be located, operating system and related versions, etc..

Data related to the use of

Your browsing path within the website (Clickstream analysis), displays of your loading time and page response, download errors, browsing duration, behaviour and other actions, etc..

And what about special data?

We do not collect any type of “special” data that may relate to you (i.e. personal data that reveals racial or ethnic origin, political opinions, religious or philosophical views, belonging to trade unions, genetic data, biometric data, data relating to health, sex life or sexual orientation).

Why do we collect your data?

We can process your data for certain reasons only and, however, always in the presence of a legal basis that allows us to do so. This is why we process your data:

What we mean by legal basis:


This is authorization for processing your personal data for a specific aim. Specifically, consent is requested in the case of personal data processing for marketing purposes (through subscription to a dedicated newsletter). Pursuant to the provisions of Art.130 of the Privacy Code (Italian Leg. Decree no. 196/2003, as amended by Italian Leg. Decree no. 101/2018), the traditional and electronic mail coordinates provided by users will be used to send them communications or advertising material.

You can change your mind whenever you want!

To revoke your consent at any time, send us an email to the following address:

If you decide to revoke your consent and there are no other reasons that authorize us to process your personal data, we will stop processing (for instance, through cancellation of the same from the mailing list in which the data were contained for marketing purposes). If, on the other hand another legal basis gives us authorization, we will continue processing while still protecting your rights.

Legitimate interest

It is possible to process your data based on our legitimate interests or those of third parties, as long as they do not prevail over your rights and freedom. Legitimate interests may relate to:

▪ The collection of information from your behaviour on our website and/or applications;

▪ Providing, developing and improving our services;

▪ Allowing us to improve, personalize or change or services and offers;

▪ Verifying the effectiveness of our marketing campaigns;

▪ Improving the protection of data.

How we process your data:

Data is mainly processed with electronic methods

Performance of a contract

Personal data processing is also lawful if it is necessary for the performance of a contract involving the data subject or for the performance of pre-contractual measures adopted at the request of the same. This circumstance may arise in the case of on-line sales which are made and handled on the Website.

Your choices and your rights:

Your choices

You can decide not to communicate your data to us

In this case, you can continue to browse on our website, but we will not be able to provide you with any service without your personal data.

You can deactivate cookies by changing the browser settings

You can block cookies by setting your browser so as to prevent them being saved. You can also delete cookies directly from your browser settings. If you deactivate cookies, you can continue browsing on our website, but some of our services may not work correctly. To find out more, consult our cookie policy.

Your rights

You can always exercise your rights by sending us an email to the following address:

You have the right to access information relating to you

This includes the right to ask us for more information about:

  • The categories of data that we process;
  • Processing aims;
  • The categories of any recipients to whom the data could be communicated;
  • The data storage period or, in the absence of that, the criteria for determining such period;
  • Other rights relating to the use of your data.

Within a month of your request we will provide you with the information unless this jeopardizes the rights and freedom of other subjects (e.g. another person’s confidentiality or intellectual property rights) or there are any legal obligations to prevent this. We will inform you should we be unable to satisfy your request for such reasons.

You have the right to obtain the correction of your data, if it is incorrect or not up-to-date.

You have the right to obtain the deletion of your personal data (right to be forgotten).

You can, at any time, ask for your personal data in our possession to be deleted, if the storage of your personal data is no longer necessary for processing purposes.

You have the right to object to the processing of your personal data by us

You can always contact the Control authority to put forward any claims. Before doing so, please contact us! We will be pleased to solve any problems in relation to the processing of your personal data.

We also guarantee your rights if we process your personal data on behalf of third parties

If we process your data on behalf of third parties, we guarantee that any requests relating to the exercise of your rights will be sent to them without unjustified delay.

What level of security do we adopt for processing your data?

We guarantee that your data is processed with maximum security. In fact, we have adopted suitable physical, electronic and organizational measures to ensure the protection of your data.

However, we must remind you that:

  • You communicate your data to us at your risk. We do everything we possibly can but at present 100% secure data transmission does not exist.
  • You always need to keep your username and password safe, you are the only one who knows them.
  • If you suspect any violation of your data, please contact us immediately on

Where is your data stored?

Your data is processed within the European Union and in the other data facilities managed by third parties identified below.

When you communicate your personal data to us, you also agree to it being stored and processed by us.

Should we need to transfer and/or store your data outside the EU, you will be informed of this. Also in this case, we will adopt suitable measures to guarantee maximum protection thereof.

How long will we keep your data?

We will stop the active processing of your data within 12 months of the last use of the service. Besides, the data acquired will be kept for a period of time no longer than necessary for the purposes for which such data were collected or subsequently processed and in compliance with the limitation terms set by the law, for instance in the case of processing connected to contractual commitments made by TCX S.r.l. towards the data subject.

Third parties that can process your data:

To perform our activity we need to call upon third parties to host our applications, communicate with clients, manage emails etc. We can assure you that this partnership takes place with the best providers available on the market for this kind of service. We only share your data with them when it is necessary for ensuring maximum functionality of our services and in compliance with the security measures and best practices described herein.

For more information please contact us on

Thank you!

Thank you for reading this information notice that we have tried to make simple, clear and transparent. In any case, we are always trying to improve. If you have any suggestions, please write to us at

This information notice may change in the future. You will be informed of any changes by email, so that you can have the widest control of your data.